At Alexa Desert Club, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, book a service, or interact with us.

1. Information We Collect
We may collect the following types of information:

• Personal Information: Name, email address, phone number, and booking details.

• Payment Information: Processed securely through third-party payment providers (we do not store your credit card details).

• Technical Information: IP address, browser type, device information, and cookies (used to improve website performance and advertising campaigns).

• Communication Data: Any messages, emails, or WhatsApp interactions related to inquiries or bookings.
   

2. How We Use Your Information
We use your information to:

• Process and confirm bookings for tours and activities.

• Contact you about your reservations or respond to inquiries.

• Improve our website, customer experience, and services.

• Run marketing campaigns (Google Ads, Meta Ads, TikTok Ads, email offers).

• Ensure security, prevent fraud, and comply with legal obligations.
   

3. Sharing of Information
We respect your privacy and do not sell your data. Your information may only be shared with:

• Trusted service providers (payment processors, booking systems, advertising platforms).

• Regulatory or legal authorities, if required by law.
   

4. Cookies and Tracking
Our website uses cookies and similar technologies to:

• Remember your preferences and booking details.

• Analyze traffic and website performance.

• Deliver relevant ads on platforms such as Google, Instagram, Facebook, and TikTok.

You may disable cookies in your browser settings, but this may affect site functionality.

5. Data Storage and Security

• Your personal information is stored securely with restricted access.

• We take appropriate measures to protect against unauthorized access, alteration, disclosure, or destruction.

• Data is retained only for as long as necessary to fulfill the purposes outlined in this Policy.

6. Your Rights
Depending on your location (e.g., GDPR in the EU), you may have the right to:

• Access the personal data we hold about you.

• Request corrections or updates.

• Request deletion of your data (“right to be forgotten”).

• Object to the use of your data for marketing purposes.

To exercise your rights, please contact us at: [Insert your contact email or WhatsApp number].

7. International Visitors
Since our services are based in Dubai, UAE, your data may be transferred and processed outside your country of residence. By using our services, you consent to this transfer.

8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or practices. Updates will be posted on this page with a revised “Effective Date.”

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Alexa Desert Club
📍 Dubai, United Arab Emirates
📧 Email: [Insert email]
📱 WhatsApp: [Insert number]